Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country

You can return a product for any reason within 14-days guaranteed. No questions asked.

We do not charge a return fee

The customer only have to bare the return label.

Yes, we offer exchanges if you selected the wrong size. You can request an exchange within 14 days of receiving your item.

A shipping fee of $5.95 will apply.

STEP 1
Contact our Customer Service team via email at info@oudestudio.com or through the contact form. Our team will assist you with your return request and provide you with the return address and the necessary return form.

STEP 2
Fill out the return form, including your name and order number.

STEP 3
Place the completed return form along with the item(s) you wish to exchange or return in their original packaging.

Please track your parcel; we are not liable for lost packages in transit.

STEP 4
Once your return is received and inspected, we will notify you via email.

For further questions, please contact us at info@oudestudio.com.

*please do not send any returns here without contacting us first.

Once we received your return, we will send you money back the day the return package arrives.

It may take up to 3-5 business days for the bank to process this.